Terms of Service

1. Acceptance of Terms

By accessing or using the Alpha Supreme Services LLC platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not access or use the Platform. These Terms constitute a legally binding agreement between you and Alpha Supreme Services LLC.

2. Description of Services

The Platform provides workforce management tools including, but not limited to:

• Employee onboarding and offboarding workflows
• Disciplinary warning management and employee acknowledgment
• Performance review creation, distribution, and employee response tracking
• Wage adjustment and employment status change processing
• Termination and resignation record management
• Payroll processing, approvals, and paystub management
• Document storage and management
• Activity logging and audit trails

3. User Accounts

3.1 Registration. Access to the Platform requires a user account created by Alpha Supreme Services LLC staff. You are responsible for maintaining the confidentiality of your login credentials.

3.2 Account Types. The Platform supports two account roles: Staff (administrative users employed by Alpha Supreme Services LLC) and Client (authorized representatives of businesses serviced by Alpha Supreme Services LLC). Each role has different access levels and permissions.

3.3 Responsibility. You are responsible for all activity that occurs under your account. You must notify Alpha Supreme Services LLCimmediately of any unauthorized use or security breach.

4. Authorized Use

You may use the Platform solely for legitimate workforce management purposes in connection with businesses serviced by Alpha Supreme Services LLC. You must comply with all applicable federal, state, and local laws, including employment and data protection laws.

5. SMS Communications

5.1 Consent and Data Sharing. Phone numbers and texting consent are never shared or sold for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5.2 Types of SMS Communications. Ghost Drop SMS lets our store managers and team members text daily sales reports and messages to +1 760 523 9600, and receive confirmations and operational replies about them. It is not a marketing programme. We do not send promotional texts.

Example: "Alpha Supreme Services LLC: We received your daily sales report. Reply STOP to +1 760 523 9600 to cancel. Reply HELP for help."

5.3 Message Frequency. Message frequency varies.

5.4 Potential Fees. Message and data rates may apply.

5.5 Opt-In Method. You may opt in to receive SMS messages from Alpha Supreme Services LLC in the following ways:

• By giving consent as described in our SMS Privacy Policy. Consent is not a condition of any purchase.

5.6 Opt-Out Method. Text STOP to +1 760 523 9600 at any time to cancel. You will receive one confirmation message and no further texts. Text START to +1 760 523 9600 to rejoin. You can also email help@ass.services.

5.7 Help. Text HELP to +1 760 523 9600, or email help@ass.services.

5.8 Carrier liability. Carriers are not liable for delayed or undelivered messages.

5.9 Additional Options. If you do not consent, you will not receive Ghost Drop SMS messages. Consent is not a condition of any purchase.

5.10 Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.

6. Data Ownership

6.1 Client Data. You retain all ownership rights to the data you submit to the Platform ("Client Data"). Alpha Supreme Services LLC does not claim ownership of Client Data.

6.2 License Grant. By submitting Client Data, you grant Alpha Supreme Services LLC a limited, non-exclusive license to process, store, and transmit such data solely for the purpose of providing the Platform services.

6.3 Employee Data. When employee personal information is submitted through the Platform, you represent that you have obtained all necessary consents and authorizations to share such data with Alpha Supreme Services LLC for processing.

7. Intellectual Property

The Platform, including its design, code, features, and branding, is the intellectual property of Alpha Supreme Services LLC. Nothing in these Terms grants you any right, title, or interest in the Platform beyond the limited right to use it as described herein.

8. Limitation of Liability

To the maximum extent permitted by law, Alpha Supreme Services LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform. Alpha Supreme Services LLC's total liability shall not exceed the amounts paid by you to Alpha Supreme Services LLC in the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Indemnification

You agree to indemnify and hold harmless Alpha Supreme Services LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Platform or violation of these Terms.

11. Termination

Alpha Supreme Services LLC may suspend or terminate your access to the Platform at any time, with or without cause, upon notice. Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination will survive, including Sections 6-10.

12. Modifications

Alpha Supreme Services LLC reserves the right to modify these Terms at any time. Material changes will be communicated via email or through the Platform. Continued use after modification constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in California.

14. Contact

For questions regarding these Terms, contact us at help@ass.services.